LaserAway Arlington in Arlington VA
Laser Technology
Duality
Cooling
SmartCool
Medical Director

Dr. Will Kirby
Dr. Will Kirby is a board-certified dermatologist and the Chief Medical Officer at LaserAway. He is widely recognized both for his medical expertise in laser tattoo removal, and for c0-creating of the Kirby-Desai Scale used in tattoo removal planning.He holds a degree in Biology from Emory University and received his Doctor of Osteopathic Medicine from Nova Southeastern University, and has contributed to dermatological publications and research, particularly in aesthetic and laser dermatology.
Hours and Location
Opening Hours
Reviews
4.3
out of 5
Based on 237 patient reviews
LaserAway Arlington utilizes medical-grade laser technology with cooling systems and employs only registered nurses to perform procedures, providing reassurance about safety and qualifications. Customers receive honest assessments about tattoo removal potential during consultations, with realistic expectations about session requirements - one client mentions 10-12 sessions with 8-week intervals between treatments. Staff provide thorough explanations of the removal process and detailed aftercare instructions, with customers expressing satisfaction with their tattoo removal progress. Most treatments are relatively painless or manageable, as the facility uses cooling systems during laser procedures to minimize discomfort. Staff check frequently on comfort levels and offer breaks when needed, though pain varies by treatment area and individual tolerance. The clinic typically uses ice for pain management rather than routinely providing numbing cream. Customers with darker skin tones specifically report feeling comfortable with the equipment and staff expertise, experiencing no issues with hyperpigmentation or scarring. However, scheduling presents significant challenges with multiple customers reporting appointment cancellations, rescheduling issues, and long wait times despite confirmed appointments. Some clients have difficulties reaching the location directly, often needing to call corporate numbers, and customer service responses to complaints appear inconsistent with some reporting unresolved billing disputes. Pricing receives mixed feedback - some find services expensive while others consider them reasonable. The clinic offers package deals and periodic promotions, though several customers report confusion about pricing transparency. Financing options are available through third-party companies, but concerns exist about interest charges and payment terms not being clearly explained upfront.