LaserAway Cleveland

LaserAway Cleveland maintains a clean, modern atmosphere that customers describe as welcoming and professional. The clinic consistently receives praise for its friendly staff and organized environment. Customers report positive experiences across various treatments, with many expressing eagerness to return for additional services. Lisa serves as a primary laser technician and is frequently praised for her knowledge, professionalism, and gentle approach during treatments. Annie works as a nurse practitioner providing injectable services and is noted for her skill with Botox placement and ability to make clients comfortable. Both staff members are described as highly knowledgeable about their respective treatments and thorough in explaining procedures to clients. The front desk staff, including Ari, Emily, Jenna, and Ariana, receive consistent praise for being welcoming, client, and informative during consultations. Staff members take time to answer questions thoroughly and explain treatment options without rushing clients. Customers appreciate the transparent pricing information provided upfront and the staff's ability to help select appropriate treatment packages. The team is noted for their responsiveness and for making clients feel comfortable throughout the entire process. One customer specifically mentioned that Lisa helped them understand the healing process of tattoo removal and was concerned with their comfort during treatment. The staff provides clear explanations about pre-treatment and post-treatment care, ensuring clients understand what to expect throughout the process. Customers report that treatments are much less painful than expected, with staff effectively preparing them for what to experience. Lisa receives particular recognition for her gentle technique and ability to keep clients calm during procedures. Multiple customers mention that pain levels were tolerable and manageable, often describing treatments as quick and comfortable. The clinic offers transparent, upfront pricing that customers find reasonable and affordable. Staff members help clients select appropriate packages based on their needs and budget. Customers appreciate the clear information provided about costs during consultations, with many noting the affordability of treatments compared to their expectations.