LaserAway Los Feliz

Customers consistently describe LaserAway Los Feliz as professional and welcoming, with a beautiful, well-maintained facility that features cheerful decor. Several customers report seeing visible results within just a few sessions of their treatments. Nurse Aure receives frequent praise for being knowledgeable, informative, and skilled at her job. Customers describe her as extremely welcoming and professional, with many noting her ability to explain procedures clearly and make clients feel comfortable. A technician is recognized for being attentive to client sensitivity and allowing gradual adjustment to treatment intensity when needed. The front desk and customer care experience varies significantly depending on who handles your consultation. Staff members like Tonii, Paige, Gretchen, Tony, and Kai are consistently described as friendly, client, and professional, with many going above and beyond to answer questions and provide tours. However, some customers report negative phone consultation experiences with sales staff who became rude and condescending when clients requested time to consider packages. Several clients experienced high-pressure sales tactics, with consultants questioning their commitment and creating artificial urgency around pricing offers. In-person consultations appear to provide a much better experience than phone consultations. One customer specifically mentions getting tattoo removal and describes the staff as honest about the procedure and supportive throughout the process. The treatment was described as painful but completed quickly, with staff helping to manage client nervousness effectively. Treatments are described as painful but manageable, with staff taking steps to help clients feel comfortable. Technicians accommodate client sensitivity by gradually increasing laser intensity and allowing breaks between applications when needed. Some laser treatments are reported as completely painless, though experiences vary by treatment type. The location stands out for not engaging in upselling practices, which customers appreciate. Validated parking is available for one hour. However, some customers report being pressured into immediate package commitments during consultations, with credit checks required as part of the sales process.