LaserAway Phoenix
Laser Technology
Duality
Cooling
SmartCool
Medical Director

Dr. Will Kirby
Dr. Will Kirby is a board-certified dermatologist and the Chief Medical Officer at LaserAway. He is widely recognized both for his medical expertise in laser tattoo removal, and for c0-creating of the Kirby-Desai Scale used in tattoo removal planning.He holds a degree in Biology from Emory University and received his Doctor of Osteopathic Medicine from Nova Southeastern University, and has contributed to dermatological publications and research, particularly in aesthetic and laser dermatology.
Hours and Location
Opening Hours
Reviews
4.4
out of 5
Based on 342 patient reviews
Customers consistently describe LaserAway Phoenix as professional and welcoming, with staff creating a comfortable atmosphere throughout treatments. Many customers report feeling excited about their treatment journey and recommend the clinic to others. The clinic employs nurses and technicians who customers describe as knowledgeable and skilled in their procedures. Emily, Amber, and other staff members receive specific praise for their expertise and ability to explain treatments clearly. Customers frequently mention trusting their technicians and feeling confident in their abilities, with several noting that staff members have "mastered their craft."
Front desk staff consistently receive praise for being helpful and accommodating, including assistance with pricing options and maintaining customer rewards points. During consultations, staff provide thorough explanations of procedures and present different treatment options without pressure. Customers report feeling well-informed about their choices and comfortable with the decision-making process. The team is described as personable and willing to work with clients on financial arrangements. Customers report that pain levels during treatments are manageable, with one tattoo removal session described as having a pain level of 3 out of 10. The clinic offers numbing services as part of their treatment process, and customers can arrive early for numbing application. Staff help create a comfortable experience that makes the treatment process pleasant and less intimidating than expected. Staff work with customers to find competitive pricing and the best financial options for their treatments. The front desk team receives praise for helping clients secure good prices and navigate payment options. Customers appreciate the financial flexibility and assistance provided in making treatments affordable.