MEDermis Tattoo Removal in Austin TX
Laser Technology
PicoPlus
Hours and Location
Opening Hours
Reviews
4.9
out of 5
Based on 88 patient reviews
Customers consistently describe MEDermis as professional, clean, and friendly with a convenient Austin location. The clinic maintains high standards with a beautiful office environment and extremely clean facilities. Customers report excellent results across various tattoo types, from small pieces to large, deep tattoos with multiple colors, with many expressing satisfaction that their tattoos are completely gone or nearly invisible. Mike and Michael are the primary technicians mentioned by customers, with one review noting the staff has 60 years of combined experience in tattoo removal. Jordan is also mentioned as a thorough technician who listens to customer concerns and collaborates on treatment paths. The clinic has a nurse available for questions or concerns during the removal process. Customers describe the technicians as knowledgeable, caring, meticulous, and professional, with Mike having personal experience with tattoo removal himself. The consultation process is straightforward, with customers able to schedule easily through the clinic's website and receive email confirmations. Many customers report starting their first treatment the same day as their consultation. Staff respond quickly to text messages and make scheduling and rescheduling sessions simple. The team is described as helpful and thorough in addressing customer concerns, with technicians taking time to explain everything in detail before starting treatments. Customers report seeing dramatic fading and complete removal in as few as 3-4 sessions for some tattoos, though larger or more complex pieces may require more treatments. The clinic successfully removes various tattoo types, including black ink, multi-colored pieces, deep tattoos, and even blown-out tattoos. Sessions are quick, typically lasting less than 10 minutes depending on tattoo size. Customers report that affected skin heals within a week after each session, with some noting that skin pigmentation gradually returns to normal after treatment completion. Treatment pain levels are described as lower than expected, with some customers calling the process painless. The clinic uses ice packs placed on the treatment area before sessions to numb the skin and reduce discomfort. While customers acknowledge that tattoo removal does hurt and can be uncomfortable, the staff's approach makes the experience manageable and the sessions pass quickly. Customers describe pricing as reasonable, great, and lower than expected. The clinic offers discounts for certain professions and provides flexible payment options. Pricing transparency appears to be good, with customers expressing satisfaction with the cost structure throughout their treatment process.