Radiance Medical Aesthetics and Wellness Spa
Hours and Location
Opening Hours
Reviews
4.9
out of 5
Based on 69 patient reviews
Radiance Medical Aesthetics and Wellness Spa consistently receives praise for its professional approach and welcoming atmosphere. Customers describe the clinic as beautifully managed with a comfortable environment and excellent beverage selection. Dr. Colleen Parker serves as the primary physician and is described as extremely educated and experienced. Patients consistently praise her expertise, professionalism, and exceptional bedside manner. The technician who performs tattoo removal procedures is noted for being easy-going and knowledgeable about different wavelengths used for various ink colors. Staff members, including Andria Testa, receive recognition for their professional and caring approach to client care. The front desk and customer care experience receives consistent praise for being welcoming, kind, and professional. Staff take time to thoroughly explain all procedures, options, aftereffects, and recovery times to ensure clients understand their treatment. Dr. Parker communicates throughout procedures to ensure client comfort and never rushes through services. However, one client experienced a last-minute appointment cancellation without proper notification after scheduling six months in advance. The consultation process includes same-day treatment options when appropriate. The technician explains the procedure clearly and sets proper expectations about what to expect during treatment. Different wavelengths are used depending on tattoo colors, with specific mention of treatment capabilities for black and red ink. The staff demonstrates knowledge about how various ink colors respond to different laser wavelengths during the removal process. Dr. Parker shows particular attention to client comfort during procedures, especially for those with anxiety concerns like claustrophobia. She works closely with clients throughout treatments to ensure they feel safe, comfortable, and in control of their experience. The tattoo removal consultation and treatment process is described as relaxed and easy-going, suggesting a comfortable approach to pain management.